Trusted by 150+ small businesses
How it works
How AIVA works.
Live in 48 hours. One number. No hiring.
We configure your agent
We set AIVA up with your business name, services, hours, and call handling rules. Most setups are live in under 48 hours.
AIVA answers every call
Your number forwards to AIVA. She answers in one ring, 24/7, in English or Spanish — greeting callers by your business name.
You get leads, not spam
Urgent calls transfer to you live. Everything else lands in your dashboard as a qualified lead with a full transcript and summary.
Live demo
Hear AIVA on a real call.
This is an actual call — no actors, no script.
Watch the call
Listen to another call
Recorded AIVA call
A different inbound conversation
Real call · Real business · Real result
The problem
Your front office is leaking revenue — every single day.
Small businesses lose more deals to slow follow-up than to bad products. The phone is still where revenue lives — and most of it is being missed.
of small-business calls go unanswered
Voicemails pile up. Most callers don't leave one — they call your competitor. Every missed call is your average ticket walking out the door.
harder to win a lead after 5 minutes
Industry studies show leads contacted in under five minutes convert 21× better. Your team can't hit that. Yours sit in an inbox until tomorrow.
of website leads never get a call back
Forms get submitted. Nobody calls. The deal goes to whoever picks up first — and it's almost never you.
Sources: BIA Kelsey small-business voice study · Harvard Business Review lead-response research · Forrester web-form follow-up benchmarks.
The solution
How AIVA Front Office pays for itself.
One package, three plays, one team rolling it out for you. Most operators are live in two to three weeks — not two to three quarters.
Receptionist answers in one ring
Bilingual, 24/7, trained on your business. She qualifies the caller, books the appointment, and warm-transfers what matters — so the 62% you're losing turns into booked work.
Campaigns follows up in under 5 minutes
Every new lead gets a call back the moment it lands. Every quote, review, reactivation, and reminder runs on autopilot. The 21× conversion advantage is finally yours.
Website turns visitors into booked calls
A modern site built to capture intent — every form fires AIVA, who calls back before your visitor closes the tab. Your contact form becomes a calendar appointment.
The suite
Six products. One connected front office.
Every product works on its own — and better together. Bundle them as Front Office or Operations Suite, or run them one at a time as the gap appears.
AIVA Receptionist
Most popularGreet every caller, route the urgent ones, capture the rest as qualified leads — without hiring.
AIVA FieldOps
PremiumManagers stay informed without forcing reps to live inside the CRM.
AIVA Campaigns
PremiumYour best leads are already in your list. AIVA reaches out so reviews, rebookings, and referrals never slip away.
AIVA Recruiting
PremiumStop ghosting. AIVA calls every applicant, screens them, and books interviews with the keepers.
Packages
Three shelves. Pick yours.
Shield is a standalone product for personal call screening — separate checkout, separate app. Front Office is the business package most operators land on. Operations Suite adds the team layer.
Not sure where to start?
Which package is right for me?
How many calls do you miss in a typical week?
How big is your team?
Answer both questions to see your recommendation.
Shield
Try us in 3 minutes.
Call screening for your personal or business line. Blocks the spam, summarizes the real callers, texts you only what matters.
- Every inbound call screened in real time
- Spam + scam detection with verdict scoring
- Transcripts, recordings, and call summaries
- Self-serve setup in under 3 minutes
AIVA Front Office
Never miss another call that pays you.
Receptionist answers every call. Campaigns follows up every lead in under 5 minutes. Website hands every visitor straight to a booked appointment. One launch, one team, one bill.
- AIVA Receptionist — 24/7 bilingual front desk ($1,000 setup)
- AIVA Campaigns — 5-minute follow-up & reactivation ($1,000 setup)
- AIVA Website — conversion-built site, feeds the agents ($2,000 setup)
- Number porting + CRM hookup + 30-day script tuning
- Priority support · one Stripe bill · one team to call
Operations Suite
Front Office + the backbone for growing teams.
Everything in Front Office, plus FieldOps so managers always know what's happening, and Recruiting so the bench is never empty. Built for operators running real teams.
- Everything in Front Office
- AIVA FieldOps — voice-to-CRM updates + daily manager recaps
- AIVA Recruiting — every applicant screened within minutes
- Priority onboarding · dedicated launch partner
- One bill across every product · custom rollout plan
Want a custom configuration? Talk to sales.
Bundle and save
Two products, one smarter price.
Pair the products operators run together and keep $149 every month.
Front Office Bundle
- AIVA Receptionist
- AIVA FieldOps
Save $149/mo vs buying separately
Growth Bundle
- AIVA Receptionist
- AIVA Campaigns
Save $149/mo vs buying separately
Built on carrier-grade telephony
Real phone numbers, full transcripts, recordings, and audit trails for every call. Nothing toy-grade.
Done-for-you onboarding
Every premium product ships with a launch partner who configures it with you. No help-doc URL, no DIY week.
Operator-grade, not enterprise-bloat
Practical dashboards your team will actually open. No quarter-long rollouts, no consultant invoices.
Testimonials
Real businesses. Real results.
“SmartOptimize transformed our customer intake process. The AI receptionist, CRM automation, and website integration dramatically reduced manual work and improved our ability to respond to leads quickly. Their team understands both the technical side and the customer experience side of the business.”
OKNA Windows & Doors
“SmartOptimize delivered exactly what they promised. From DNS setup to custom takeoff software and AI-powered interview workflows, their team consistently provided solutions that solved real business problems.”
Mark McCormack, Adplemco
“SmartOptimize has become a true technology partner. Their CRM integrations, automation systems, and strategic thinking continue to create value throughout our organization.”
Jay Elggren, Fortune Fire Pro
Use cases
Built for businesses that still run on the phone.
Home services
Plumbers, HVAC, solar, roofing — Front Office answers after-hours calls, books estimates, and follows up on every quote.
- Capture every after-hours job request
- Auto-follow-up on quotes inside 5 minutes
- Reactivate past customers every season
Professional services
Law, accounting, real estate, consulting — bilingual reception, calendar booking, and outbound nurture for warm leads.
- Bilingual receptionist on every call
- Book consults straight into your calendar
- Nurture stalled deals on autopilot
Field-based teams
Door-to-door sales, multi-stop service, route-based ops — add FieldOps and Recruiting for the full Operations Suite.
- Voice-to-CRM updates between stops
- Daily manager recap on every rep
- Every applicant screened within minutes
FAQ
Questions, answered.
No. AIVA uses natural conversational AI that adapts to your business tone. The best way to judge is to experience it — try Shield free for 7 days and call your own number.
Front Office offer
Stop losing calls. Launch your front office.
Here's what's included
- Month-to-month — no contracts
- Cancel anytime
- We port your number back free
- Live in 2–3 weeks